Exchanges and returns
  • LIVRAISON DANS LE MONDE ENTIER
  • PAIEMENT EN 3 FOIS SANS FRAIS AVEC SCALAPAY !
  • SATISFAIT OU REMBOURSÉ - 15 JOURS POUR CHANGER D’AVIS

10% Off on the new collection !

Code : ALL10 Hurry  

EXCHANGES AND RETURNS

 

All returns are subject to the terms and conditions of sale as well as the terms and conditions of returns and exchanges that were accepted by the customer when placing their order.

 

All returns must be made by post (La Poste if items were delivered to a French address) including parcels that were delivered to Point Relais (pick-up points); the return costs are the responsibility of the customer; you have 15 days after the receipt of your order to return it. Beyond this period, we will not be able to deal with your return.

 

Any returned goods must include the original receipt or a copy thereof.

Please note the reason for the return on the receipt.

Jeans Industry will only provide a refund or credit note for returned items.

You must send any returns to the following address:

 

SAS MIKA

JEANS INDUSTRY 

1 CHEMIN DE LA BOUCHEYRE 

43000 LE PUY-EN-VELAY

FRANCE

 

Any items that have been washed, worn or damaged will be refused.

The returned item(s) must include their tags attached to the item and their original packaging if the item was packaged on delivery.

Once the parcel is received by Jeans Industry, and if the articles fulfill the terms and conditions of returns, your request will be treated within 15 days.

 

Items with discounts greater than or equal to -40% will not be accepted.

 

If you require any further information, please contact us by email at: contact@jeans-industry.fr